Here you can understand how hh55 collects, uses, and protects your personal data. Written in plain English, no legal jargon. Your data stays yours – hh55 strictly complies with the General Data Protection Law (Law No. 13.709/2018).
Privacy isn't just a formality here – it's a genuine commitment to every player who trusts us with their data.
All data transmitted between your device and hh55's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's leading digital banks, such as Nubank and Itaú. Your data never travels in plain text.
Hh55 operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). We have a designated Data Protection Officer (DPO) and internal data governance processes aligned with ANPD guidelines.
Hh55 never sells, rents, or transfers your personal data to advertisers, data brokers, or any company without a direct operational need and an active confidentiality agreement in place. Your profile is not a commodity.
In your hh55 account settings, you can manage your communication preferences: opt out of promotional emails, disable push notifications, and control what the platform stores about your usage history.
Want to see what data hh55 holds about you? Need to correct inaccurate information? Just send an email to suporte@hh55.express. The response deadline is up to 15 business days as required by the LGPD, though most requests are resolved sooner.
In the event of a security incident involving your data, hh55 will notify affected users and the ANPD within the legal timeframes set out in the LGPD. Transparency in difficult situations is part of our commitment to you.
Quick summary: hh55 collects only the data needed to operate, protects everything with encryption, does not sell your data to third parties, and respects all your rights under the LGPD. To exercise any of those rights or if you have questions, reach out to us at suporte@hh55.express.
For the purposes of the General Personal Data Protection Law (LGPD – Law No. 13.709/2018), the controller of personal data for hh55 platform users is the company operating the site hh55.express, responsible for decisions related to personal data processing as described in this Privacy Policy.
Hh55's Data Protection Officer (DPO) can be reached at the following email address suporte@hh55.express, with the subject line "Data Privacy – LGPD". All communications related to data processing are answered in Brazilian Portuguese within up to 15 business days.
This Privacy Policy applies to all users who access the hh55 platform on any device – desktop, mobile, or tablet – and covers all available services, including Sports Betting, live casino games, crash games, deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED.
Hh55 collects personal data both directly (provided by the user) and indirectly (generated automatically during platform use). Below is a breakdown of each category:
Data provided directly by the user at registration:
Financial data collected during transactions:
Data automatically generated during platform use:
hh55 will never ask for your banking password, bank authentication code (token), or full credit card details via chat, email, or WhatsApp. If you receive any such request, do not respond and report it to support immediately.
Personal data collected by hh55 is used exclusively for the purposes listed below, always on a legal basis established under the LGPD:
| Purpose | Legal Basis (LGPD) |
|---|---|
| User account creation and management | Contract performance (Art. 7, V) |
| Identity verification (KYC) and fraud prevention | Compliance with a legal obligation (Art. 7, II) |
| Processing deposits and withdrawals (Pix, TED, boleto, card) | Contract performance (Art. 7, V) |
| Account and transaction communications | Contract performance (Art. 7, V) |
| Sending promotions and marketing communications | Consent (Art. 7, I) – opt-in |
| Anti-money laundering (AML/CFT) | Compliance with a legal obligation (Art. 7, II) |
| Platform improvement and experience personalization | Legitimate interest (Art. 7, IX) |
| Support services and dispute resolution | Contract performance (Art. 7, V) |
Hh55 does not use your data for automated profiling that produces significant legal effects or otherwise materially affects you without the possibility of human review.
Hh55 does not sell, rent, or transfer users' personal data to third parties for commercial or marketing purposes. Data sharing occurs only in the following situations, all with a legal basis under the LGPD:
All vendors and partners with access to hh55 users' personal data are assessed for their security and privacy practices prior to engagement, and are subject to contractual data protection obligations aligned with the LGPD.
Hh55 adopts a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:
In the event of a security incident involving personal data, hh55 will follow the protocols set out in the LGPD: notifying the ANPD (Autoridade Nacional de Proteção de Dados) and affected users within the legally required timeframes, with clear information about what occurred, which data was affected, and what measures were taken.
Hh55 uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and, with your consent, personalize the content displayed. See the types of cookies used:
You can manage non-essential cookies through your browser settings (Chrome, Firefox, Safari, or any other). Disabling essential cookies may prevent the platform from functioning properly.
Hh55 retains personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by law:
Once the applicable retention period ends, data is securely deleted or anonymized so it can no longer be associated with any specific individual.
The General Data Protection Law (LGPD – Law No. 13.709/2018) guarantees you, as a personal data subject, the following rights, which may be exercised at any time with hh55:
Confirm whether we process your data and obtain a copy of all personal data hh55 holds about you.
Request the correction of incomplete, inaccurate, or outdated information in your hh55 account.
Request the deletion of data processed based on your consent. Data required by law cannot be deleted before the legally mandated period.
Object to the processing of your data carried out on the basis of legitimate interest, where there are valid grounds to do so.
Find out which entities hh55 has shared your personal data with and the reasons for doing so.
Request the portability of your personal data to another service provider, in accordance with ANPD regulations.
To exercise any of these rights, send an email to suporte@hh55.express with the subject line "LGPD Rights – [Your Name]", including your full name, CPF, and the right you wish to exercise. hh55 will respond within 15 business days.
If you feel your rights have not been adequately addressed by hh55, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.
The hh55 platform is intended exclusively for individuals who are 18 years of age or older. hh55 does not knowingly collect, store, or process personal data from anyone under 18.
During registration, the user confirms they are 18 or older. Identity verification (KYC), required before the first withdrawal, confirms the date of birth through an official document. Accounts identified as belonging to minors are blocked immediately and all collected data is deleted from hh55's systems.
If you are the guardian of a child or teenager and believe they have created an hh55 account without your authorization, please contact us immediately at suporte@hh55.express so the account can be closed and data deleted as a priority.
Hh55 may periodically revise this Privacy Policy to reflect changes in Brazilian legislation (especially the LGPD and ANPD regulations), new platform features, or operational practices.
Any material changes will be communicated by email to the address registered on your account at least 15 days before taking effect. The date of the most recent update is always shown at the top of this document.
Continued use of the hh55 platform after the effective date of updated terms constitutes acknowledgment of those changes. If you do not agree with the changes, you may request account closure and deletion of your data before the effective date.
For all matters related to data privacy, the exercise of rights under the LGPD, or to report a concern about how your data is being handled, please contact hh55's Data Protection Officer (DPO):
The response time for personal data requests is up to 15 business days, as per Art. 18 of the LGPD. For urgent matters related to security incidents or unauthorized account use, the live chat response time is under 2 minutes.
The LGPD grants you concrete rights over your data. Here is how to exercise them at hh55, simply and directly.
Send an email to suporte@hh55.express with the subject line "LGPD Rights" including your full name, CPF, and the right you wish to exercise.
To protect you, we will verify your identity before processing any request to access, correct, or delete your data.
Hh55 responds within 15 business days. For most straightforward access or correction requests, the turnaround is faster.
You will receive a clear response explaining what was done or, if any data cannot be deleted by law, the reason will be provided.
When you create an account on hh55 to bet on the Brasileirão, play a crash game, or try live roulette with Portuguese-speaking dealers, you are entrusting some personal data to the platform. Understanding what happens to that data is not just a right under the LGPD – it makes all the difference in the trust you place in any digital service.
Most players have one core concern: "where does my data actually go?" At hh55, the answer is straightforward. Your data stays within the platform's systems and is used to keep the service running — verifying your identity, processing your Pix deposits, sending withdrawals to your bank, and keeping your account secure. It does not go to third-party marketing lists, it is not sold to data brokers, and it does not appear in other companies' ads. This is not a vague promise; it is a contractual obligation hh55 has made with its suppliers and a LGPD requirement the company takes seriously.
One area that deserves special attention is identity verification, the KYC process. When you make your first withdrawal at hh55, the platform asks for a photo ID (RG or CNH) and a selfie. Many users find this surprising – and understandably so, since sending ID documents to any website online would normally be cause for concern. At hh55, this process exists because of a direct regulatory requirement: financial and betting platforms are legally required to verify their users' identities to prevent money laundering and the financing of illegal activities. It is the same requirement a bank applies when opening an account. The documents you submit are processed with encryption, stored securely, and never shared beyond what is strictly necessary for the verification itself.
Regarding payments, hh55 handles financial data with an extra layer of care. When you deposit via Pix, the Pix key you use is recorded for identity verification of subsequent withdrawals – the law requires that withdrawals go only to accounts linked to the account holder's CPF. When you pay by debit card, your full card details are processed directly by the card operator and are never stored on hh55's servers. What the platform retains is only what is needed to identify the payment method used: the last four digits and the card brand. This is standard security practice in the digital financial sector and protects you in the event of any security incident on hh55's systems.
Cookies deserve a separate note, since there is a lot of confusion about what they actually do. At hh55, essential cookies are the ones that keep you logged in as you navigate the platform and ensure your active bets are processed correctly. Without them, the platform simply cannot function. Analytical cookies, on the other hand, collect aggregated and anonymized data about how people use the site – which sections are visited most, where users run into friction, and which features see the most engagement. This data is never linked to your individual profile and is used solely to improve the experience for all hh55 users. You can disable analytical cookies through your browser settings without any impact on how the platform works.
The LGPD has given Brazilians a robust set of rights over their personal data, and hh55 is committed to making those rights easy to exercise. If you want to know exactly what data the platform holds about you, just ask. If any information is incorrect, simply request a correction. If you want your data deleted after closing your account, you can do that too — with the caveat that financial transaction records must be retained for a minimum period as required by the Receita Federal, which is standard practice for any financial company operating in Brazil.
Betting history is one of the topics that raises the most questions. hh55 keeps this history for up to three years for dispute resolution purposes – if you disagree with the outcome of a bet, we need the record to investigate what happened. After that period, the data is deleted or anonymized. If you simply want to view your own history, it is available in your account at any time.
Regarding marketing communications, hh55 only sends promotional emails to users who have given explicit consent during registration or in their account settings. You can withdraw that consent at any time by clicking "unsubscribe" in any hh55 email, or directly in your account's communication settings. Opt-outs are processed within 72 hours, after which you will no longer receive marketing communications — only transactional emails related to your account (such as withdrawal confirmations and security alerts), which are necessary for the service to function.
Ultimately, hh55 knows that trust is not built through documents and policies alone — it is built through consistency over time. Every time you deposit via Pix and the balance lands in seconds, every time you request a withdrawal and the money appears in your Nubank account within minutes, every time our Portuguese-speaking support team resolves your issue without making you wait, we are honoring not just the Terms and Conditions and the Privacy Policy, but the commitment that matters most: being a platform that Brazilian players can truly trust.
Betting is entertainment. hh55 provides tools to keep you in control at all times:
Set daily, weekly, or monthly limits in your account settings. The platform automatically blocks any amount that exceeds the limit you have set.
Activate a 24-hour, 7-day, or 30-day break whenever you need one. No red tape, no judgment. Your mental health comes before any bet.
Hh55 verifies the identity of all users and immediately blocks any account showing signs of underage use.
If betting is causing problems, call CVV: 188 or contact the CAPS in your city. Always take care of yourself.